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Live Helpdesk

To improve services to the customers, bukandotcom has recently installed a Yahoo! Pingbox for the replacement of Crafty Syntax Live Help, which is now currently up and running and hopefully will be stabilized for interactive customer support. The support provided is projected to be able to be online on a 24/7 basis. However, the absence of live personnel may be replaced by quick notes available in the program, so that urgent messages can be sent and reach the team immediately and will be responded in less than 12 hours since the receiving time.

Although the primary target of users are the current customers, we are open for potential customers and prospects, and to the public for general questions regarding our services and products. We are also planning to synchronize the service with the parent company, floindo.com, international principal, and www.p-f.us , sister companies, bukan.net and bukan.biz and the affiliated companies’ sites.